Responsible Gaming

Gambling always carries the risk of financial loss. No outcome is guaranteed, and every session should be approached with clear expectations and a defined budget.

Spingranny encourages all players to treat gambling as a form of entertainment, not as a source of income or a way to recover losses. Staying in control of your time and money is the foundation of safe play.

A few core principles help keep gambling responsible:

• Set a budget before you start and stick to it, regardless of outcomes;
• Treat any losses as the cost of entertainment, not as debt to be recovered;
• Take regular breaks to maintain perspective on your activity;
• Never gamble under the influence of alcohol, stress, or emotional distress;
• Use the account tools available on Spingranny to set limits that reflect your personal circumstances;
• Keep gambling separate from your financial obligations and daily responsibilities;
• Understand the rules of each game before placing bets with real money;
• Monitor the time you spend playing and act if it begins to affect other areas of your life.

Gambling addiction can develop gradually, and the signs are not always obvious at first. Being aware of the warning indicators is an important step toward protecting your wellbeing.

The following signs may suggest that gambling has become a problem:

• Spending more money on gambling than originally intended, or beyond your financial means;
• Feeling a strong urge to gamble more frequently or to increase bet sizes over time;
• Attempting to recover losses by placing additional bets;
• Lying to family members, friends, or colleagues about the extent of your gambling activity;
• Neglecting work, education, relationships, or daily responsibilities due to gambling;
• Feeling anxious, irritable, or restless when unable to gamble;
• Borrowing money or selling possessions to fund gambling sessions;
• Using gambling as a way to cope with stress, anxiety, loneliness, or emotional difficulties;
• Repeatedly trying to cut back or stop gambling without success;
• Continuing to gamble despite the negative consequences it causes in your personal or financial life.

Gambling addiction is a serious condition. If several of these signs apply to you, seeking professional support is strongly recommended.

Taking active steps to address gambling addiction is both possible and effective. Spingranny provides tools and guidance to support players in managing their behaviour and reducing harm.

The following practical measures can help prevent or address problematic gambling:

• Use the deposit limit tool in your account settings to cap the amount you can add to your balance within a set period;
• Set session time limits or loss limits to maintain control over each gambling session;
• Activate a cooling-off period if you feel your gambling is becoming difficult to manage;
• Request a self-exclusion through the platform if you need a longer break from gambling;
• Reach out to the Spingranny support team to discuss available account restrictions;
• Avoid gambling as a response to stress, negative emotions, or financial pressure;
• Talk to someone you trust about your gambling habits and how they are affecting you;
• Contact a professional counsellor or addiction specialist who can provide structured support;
• Make use of external helplines and organisations that specialise in gambling addiction;
• Review your account history regularly to stay informed about your spending and playing patterns.

Several organisations provide free, confidential support for individuals affected by gambling addiction. Reaching out to one of these services is a constructive and courageous step.

The following external resources are available to players seeking help:

• GamCare (gamcare.org.uk): provides information, advice, and support for anyone affected by gambling-related harm;
• Gamblers Anonymous (gamblersanonymous.org): a peer support network for individuals looking to stop gambling;
• BeGambleAware (begambleaware.org): offers free tools, advice, and a national helpline for gambling support;
• Gordon Moody (gordonmoody.org.uk): provides intensive residential and online treatment programmes for gambling addiction;
• Gambling Therapy (gamblingtherapy.org): delivers free online support, forums, and counselling services for players around the world.

Players who are concerned about their gambling behaviour can contact the Spingranny support team at any time. The team can assist with setting account limits, activating self-exclusion, and connecting players with the appropriate resources.

The following contact options are available:

• Live Chat: accessible directly on the Spingranny website for immediate assistance;
• Email: players can send a detailed message to the support address listed in the platform’s Help section.